Dear Mr Alexandr Aftaev,
How are you?
We have sent the Email to you for many times, but we haven’t received any reply from you, maybe there is some problem with your Email address, we have to offer the information on the forum, so that you can see it. Thanks very much！The information is at below:
1, Question from wantmotor:
And I am quite sorry for that I can't understand nakakoe equipment, which kind of equipment it is?a, Mr Alexandr Aftaev Answers:
We do not put it anywhere. We do not put this engine on the machine or equipment.
This engine is run at idle. We make the dough for 1 hour and it jammed. a, Answer from wantmotor:
To be frank, our customers tell us which kind of equipment they use the products in before purchase, and we will choose and offer the models according to our customers' requirement, so that good technical supports can be offered to our customers. All of the misunderstandings can be avoid.
2, Question from wantmotor:
Also you said our Nema 42 stepper motor is not used, why you don't use it?b, Mr Alexandr Aftaev Answers:
As it can be used if the motor shaft jammed?b, Answer from wantmotor:
The same answer as the above from what have listed on No 1.
3, Question from wantmotor:
Also please tell me which is the current, what is the voltage, what is the microstep of the driver you set?c, Mr Alexandr Aftaev Answers:
We use a 48 volt
We put on the driver 3A
On the driver to put 1 / 8. Also probyvat different microstep. c, Answer from wantmotor:
As for M880 driver, its input voltage is for 24-80VDC, its output current is up to 7.8A. This model can be matched with Nema 34 stepper motor very well, as for Nema 42 stepper motor, it is for very high holding torque, it is better to use DQ2722M driver to match it, it is for 110-220VAC input voltage, its current is for 7.0A rated current, 8.0A peak current. Since you haven't told us which equipment you want to use the products in? We just thought you want to make it on your own hobby testings, then you just bought the products, which caused your wrong decision and choice on the drivers.
4, Question from wantmotor:
please tell us which colors of the leading wires of the motor you have received? we need to compare with our drawings.
White, red, yellow and green.
It is shown in our website and our drawing, the color of the leading wires are White, red, yellow and green. Would you please tell me if you think phase pins on A+, A-, B+, B- are the corresponding to White, Red, Yellow and Green wires.d, Mr Alexandr Aftaev Answers:
Dear Jolie, I work with electronics for a long time. I've been working with different engines. I have experience of working with asynchronous motors, servo motors,stepper motors and the like. I'm not the first time I connect the stepper motor.
Nema Motor shaft 42 of the top tight spin. d, Answer from wantmotor:
Dear Mr Alexandr Aftaev, I know you are the professional in Electronics, so it will be very easy for you to offer us the information on
phase-sequence of leading wires on the motor, right?
5, Question from wantmotor:
My dear Mr Alexandr Aftaev, would you please tell me if you use M880 driver to match Nema 34 Longsmotor or use Longsdriver to match Longs Engine? Also if you use Longsmotor driver to match our Nema 42 engine?e, Mr Alexandr Aftaev Answers:
I use a driver for 42 Nema who bought from you. I bought Nema 42 + driver Leadshinee, Answer from wantmotor:
My Dear Mr Alexandr Aftaev, if you mean you use M880 to match Nema 34 stepper motors of LS？
Because you don’ t offer us which kind of equipment you want to use the motor &drivers in, which makes the wrong choice on the motor and driver, also because you don’t contact our salesman to help you for it, which leads to your so much unsatisfactory for this transaction. It is not due of the quality for the motor & driver, just for the wrong choice.
I know some people doubt if wantai motor is the factory or not, we have the video for our factory, the link is http://www.youtube.com/watch?v=t4WFPR9R ... r_embedded
Please check it.
Wantmotor is a reliable company, we offer the good service, great technical support for our customers, also we are eager to communicate with our customers to make better service and products choice & recommend, so that our products can realize the best performance in our customer’s equipment.